Delete your 8D Motion account
Delete in the app
You can permanently delete your account directly in the 8D Motion app from the Account screen.
No longer have access to the app?
If you can no longer access the app, you can request account deletion by emailing support@8dmotion.com.
Request account deletionWhat to include
- Where possible, send the request from the email address associated with your 8D Motion account.
- Include that account email address in your message.
- Optionally, tell us whether you normally sign in with email, Google or Apple.
We may ask for additional information to verify that you own the account before we complete your request.
What is deleted
Deleting your account removes your 8D Motion account and the associated 8D Motion cloud project and preset metadata, and other account-scoped cloud data.
What is not deleted
- Original source files, and any exported audio you saved outside 8D Motion, are not controlled by the account-deletion process and are not deleted.
- Deleting your 8D Motion account does not cancel an App Store or Google Play subscription. Manage or cancel your subscription separately through the relevant store.